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Horizon Tech: Reducing Time-to-Hire and Improving Quality with TestTrick

As a fast-scaling BPO firm hiring on behalf of multiple clients across technical and non-technical roles, Horizon Tech faced a constant pressure to deliver quality candidates—fast. However, manual screening, inconsistent evaluation, and frequent mismatches led to hiring delays and client dissatisfaction. They turned to TestTrick, integrated with Manatal, to streamline the entire process—and saw a dramatic improvement in both speed and quality of hires.

Horizon Tech Case Study | TestTrick

About Horizon Technologies

Horizon Tech is a business process outsourcing (BPO) company specializing in staffing and workforce solutions for global clients. Their recruitment team regularly hires for diverse roles—ranging from IT support, data entry, and customer service to specialized tech and finance positions. Operating at scale, Horizon Tech runs hiring campaigns throughout the year, screening hundreds of candidates monthly to meet client demands. But their existing process was heavily manual—resumes were screened one by one, initial assessments lacked structure, and evaluating soft and technical skills consistently was nearly impossible.

The Challenge
Horizon Tech’s rapid growth and multi-client hiring model exposed several bottlenecks in their recruitment workflow:
Unstructured Screening Hiring teams manually reviewed resumes, often relying on gut feel or basic filtering criteria. This made it hard to evaluate deeper skills like communication, problem-solving, or technical aptitude—especially at scale.
High Rate of Mis-Hires Without standardized assessments, many candidates who passed initial filters struggled during interviews or on the job. This led to client complaints, rework, and increased replacement costs.
Slow Hiring Process Manually coordinating assessments, tracking candidate status via spreadsheets, and conducting back-and-forth follow-ups added unnecessary delays. Time-to-hire was often longer than client expectations.
No Automation or Integration Recruiters had to juggle multiple tools—ATS, test links, spreadsheets—leading to data gaps and inefficiencies. They needed a centralized, integrated solution that could reduce workload and eliminate human error.
Our Solution
To fix these challenges, Horizon Tech adopted TestTrick’s skill assessment platform, fully integrated with their ATS, Manatal.
Seamless Manatal Integration TestTrick’s native integration with Manatal allowed recruiters to send tests, track scores, and shortlist candidates—all without leaving their ATS. This eliminated redundant data entry and ensured a smooth workflow.
Standardized Assessments Across Roles Horizon Tech used TestTrick’s library to create structured tests for both technical and non-technical roles, such as:
  • Customer service scenarios
  • Typing and data entry tasks
  • Logical reasoning and communication tests
  • Basic IT troubleshooting and tech assessments
These standardized evaluations ensured every candidate was measured on objective, role-relevant criteria.
Automated Screening Candidates received test links automatically, and results were scored and reported instantly. This removed the need for manual test administration and drastically reduced the recruiter workload.
Customized Reports & Shortlisting TestTrick’s detailed candidate analytics and Excel-based reporting helped recruiters quickly filter top performers based on section-wise scores, response times, and proctoring alerts.
Proctoring for Remote Roles To ensure test authenticity, especially for work-from-home roles, Horizon Tech relied on TestTrick’s plagiarism detection and AI-based proctoring tools—including webcam monitoring and tab switching detection.
The Results
The impact was both measurable and immediate.
60% Reduction in Time-to-Hire With automation and ATS integration, Horizon Tech cut its hiring cycle significantly. Candidate shortlisting that once took days now happened in a matter of hours.
Improved Candidate Quality With structured testing and consistent benchmarks, the mismatch rate dropped. Clients reported higher satisfaction and a noticeable improvement in the first-month performance of hires.
Better Hiring Decisions The team now had access to data-backed evaluation reports, helping them select candidates based on skills, not assumptions. This was especially valuable in high-volume campaigns where quick decisions were needed.
Scalable, Repeatable Process The integration of TestTrick with Manatal created a repeatable hiring pipeline. Horizon Tech now runs regular assessments without manual coordination—saving time and scaling confidently.

Client Testimonial

Asim Siddiqui

"Very easy interface and functionality. The most eye catching part is not only the existing tests library but, where anyone can create there own assessments. Ease of Implementation and Integration."

Asim Siddiqui

Talent Acquisition Manager

Horizon Technologies

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